06292022Wed
Last updateThu, 23 Jun 2022 3pm
>>

myPCMC unlocks critical machine documentation for customers

New online tool provides users with fast, secure access to manuals and training materials
Paper Converting Machine Company (PCMC), part of Barry-Wehmiller, has launched an innovative online documentation portal, designed to elevate customer trust and ensure the safe operation, maintenance and ownership of all PCMC machines.

Known as myPCMC, the tool provides customers with instant access to parts manuals, controls manuals, operator instruction manuals and training materials for their specific machines. After entering a personalized login, users can easily navigate to the needed documentation, which is organized by location and machine. To access myPCMC, all users need is a web-enabled device (computer, tablet or smartphone) and an internet connection.
With myPCMC, customers are guaranteed to be viewing and using the latest version of their machine documentation— PCMC can easily upload revised files and notify customers about changes within minutes. Furthermore, this new online portal not only enhances today’s machine documentation, but myPCMC also provides a platform for future documentation needs, making it possible to share videos, 3D machine models and other interactive files.
“This is a major step forward in providing our customers with easy access to critical documentation,” said Doreen Deprey, PCMC Technical Publications Leader. “Customers no longer have to wait for their documentation to arrive in the mail or with the shipment of the machine. They now can access their documentation from the office or at home, day or night. We are excited to release myPCMC and feel it will help customers run and maintain their PCMC machines more safely and efficiently.”

www.pcmc.com

 

 

comments

Related articles

  • Latest Post

  • Most Read

  • Twitter

Who's Online

We have 7130 guests and no members online

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.