FULFILLING CUSTOMER & PARTNER NEEDS WITH CARE AND CAUTION
Dear All,
The year 2020 kicked off with great expectations of new developments arriving for the digital printing industry, and we at Tecnau were eager to show a revolutionary series of solutions at drupa in Germany. Unfortunately, the world has changed in ways hardly anyone imagined, as lives and economies are devastated by the coronavirus pandemic.
These are challenging times for everyone, as we’ve all changed our daily routines to prioritize the ongoing health of each of us and our families. For those of you who have been especially painfully impacted by the COVID-19 outbreak in some way, we share our deepest sympathies.
All Tecnau facilities (Ivrea, Italy; Ljungby, Sweden; Billerica, MA, USA) are doing their best to ensure that printing and vital communications will continue without interruptions, as each follows government recommendations & requirements for their respective countries and regions.
We also have placed a special focus on our employees to keep them healthy and well-protected during this crisis. Our highest priority is to ensure that we can continue to fulfill customer's needs while adjusting our way of working to protect everyone's safety and avoid further virus spreading. As requested by governments and health officials around the world, we have taken measures to contain this pandemic by implementing precautions, reinforcing hygiene, operating split shifts, and maintaining working distances in production areas. We have completely moved our offices to allow smart working from home as a step to actively fight the virus and keep our people safe.
Our team will do its best to continue business as usual so that partners and customers will not be left alone. Parts shipments are continuing to go out as required. We are confident that with remote assistance and our technical expertise, we will be able to cope with the emergency and solve issues that inevitably arise.
In the meanwhile, we continue to develop and enhance solutions that will boost applications and open up new business possibilities. For now, let’s keep in touch and maintain connections while staying at home, as we look forward to better days together in the future.
Giuliano De Marco, CEO and Chairman
Jeff Kewin, President Americas & Asia/Pacific
www.tecnau.com