In the corona crisis, companies are faced with challenges that can quickly threaten their existence. To ensure that business operations are not jeopardized or restricted by a lack of the necessary certificates, TÜV SÜD Management Service GmbH is therefore increasingly relying on remote audits wherever possible. Special regulations apply in this regard, which must be audited in each case.
"In the current situation, we are making every effort to provide the best possible support to the companies certified by us within the scope of our possibilities", explains Peter Mühlbauer, Managing Director of TÜV SÜD Management Service GmbH. The certification operation at TÜV SÜD Management Service GmbH will therefore continue to be maintained, taking into account the recommendations of the Robert Koch Institute as well as those of competent authorities and accreditors.
"It goes without saying that the health and safety of our customers, auditors and employees are our top priority. We are observing the current development regarding Covid-19 very closely", says Mühlbauer. A prevention staff has therefore been set up, which continuously develops measures and implements them according to the current state of affairs and official requirements.
Special rules for ongoing certification processes
Due to the exceptional situation in the current corona crisis, special arrangements are possible with various accreditors and standard setters. TÜV SÜD has compiled an overview of the most important information in this regard at https://www.tuvsud.com/de-ms-corona. If customers have any questions, they can also contact This email address is being protected from spambots. You need JavaScript enabled to view it.. For detailed questions, clients of TÜV SÜD Management Service are best advised to contact their auditor or account manager directly.
What you should know about remote audits
A remote audit is similar to an on-site audit, but using information and communication technology (ICT). Data protection and confidentiality are of course particularly important and are guaranteed. Whether a complete remote audit is possible
must be clarified on a case-by-case basis, but at least in part this is possible in principle.
Companies planning a remote audit should consider the following information:
Clarify the type and scope of the use of ICT and all details of the remote audit with their auditor in good time
Stable Internet connection via network cable or WLAN. Current browser e.g. Firefox, Chrome, Internet Explorer
Laptop / computer with Internet access and video and audio transmission capability
Installed video conferencing software such as Skype, Microsoft Teams, WebEx
Quiet meeting or office room where remote auditing can take place without disturbance
All audit participants should have an e-mail address
Relevant documents are available in digital form (PDF, etc.) and can be displayed using a PDF viewer, for example