Enfocus, the market leader in PDF quality control, advanced PDF editing and workflow automation for the entire graphic arts industry, announces the release of BoardingPass, the brand new product line extension. Starting in July, BoardingPass will be offered as a free public pre-release. BoardingPass gives staff with customer contact in the printing area the ability to quickly review a PDF file and provide timely feedback.
"During customer meetings, we have noticed a lot of the frustration of customer advisors who are slowed down by long prepress turnaround times before they can respond to their customers. This is frustrating not only for the printer but also for his customers, and it has a negative impact on both production and customer satisfaction. BoardingPass gives customer service representatives the ability to easily analyze a PDF file and respond to the customer within minutes. Not hours or days." - Andrew Bailes-Collins, Senior Product Manager, Enfocus
Enfocus Boarding PassEnfocus BoardingPass is a stand-alone application that enables sales and customer service staff in the print sector to check PDFs instantly. BoardingPass has an e-mail client and alerts the customer to errors where a file needs to be returned to the customer to be corrected or completed and resubmitted. The tool automatically generates a response. With BoardingPass, customer service representatives can provide customers with clear feedback without the need for prepress intervention.
BoardingPass provides a clear response to the sender of the file, saving time for customer service and prepress resources. Customers receive comprehensible information that enables them to complete their print project on time. Prepress staff can rely on PDF quality because they know that incoming jobs have been approved by BoardingPass.
"It's frustrating for a customer to think that their order is being worked on only to find out days later that file adjustments are needed after all. Prepress teams use PitStop Pro to perform the preflight, a very technical product. So we've created an easy-to-use tool that gives sales and account managers the ability to do a basic file check in advance. - Andrew Bailes-Collins, Senior Product Manager, Enfocus
Enfocus develops software that enables you to deliver outstanding print services to your customers. Switch is an automation platform and the basis for workflow unification. PitStop is the verification and correction solution for automating PDF file processes. BoardingPass is the front-line PDF gatekeeper for checking files for a print production workflow. As the newest member of the Enfocus product family, BoardingPass is waiting for you to try and test it.
The public pre-release gives you the opportunity to try out BoardingPass for a few months with no obligations and free of charge. In addition, users can give us their feedback, which will further improve the product. To participate in the public pre-release, all you need to do is fill out a form and download the installer when it becomes available. Within minutes, users can begin checking PDF file attachments simply by dragging and dropping. BoardingPass compares the file to the job specifications and checks for the "usual suspects" - missing fonts, low resolution images and missing bleed. An easy-to-understand report and email response are automatically generated. BoardingPass: Feedback in one minute.
www.enfocus.com