Last updateTue, 14 Jul 2020 9pm

Sharp and TeamViewer: New partnership for remote customer support

Sharp Europe announces its partnership with TeamViewer, a leading global provider of secure remote access and remote maintenance solutions. The partnership gives Sharp's software partners the ability to connect to selected displays from anywhere using TeamViewer. Sharp is thus meeting the increased demand from customers for visual solutions with remote management.

Uncomplicated remote maintenance of displays
The remote technology enables complete remote maintenance of the Android operating system from screens, such as (de-)installation of applications, display of the device configuration, file exchange with the screen and other remote functions that can be accessed at any time and from any connected device.
TeamViewer solutions are available on all Sharp displays with Android operating system and System-on-a-Chip (SoC) processor. These include the PN-HB and PN-HM displays, the PN-B/M models and the recently launched Sharp BIG PAD series PN-TH1. 13 Sharp displays support TeamViewer technology to date.
A partnership for the workplace of the future
Torsten Bechler, Manager Product Marketing at Sharp Business Systems Germany, says: "We are very pleased about the partnership with TeamViewer, because it enables us to provide our partners and customers with the best possible support solutions. The cooperation is part of our long-term vision to help shape the workplace of the future".
Constantin Falcoianu, Director of Business Development/IoT at TeamViewer, explains: "TeamViewer is proud of the partnership with Sharp, which enables complete remote management of Sharp displays using our leading remote solution. This allows support teams to respond more quickly and immediately, resulting in reduced downtime and costs for Sharp's customers".



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