Extends Omnichannel Capabilities by Enabling Customers to Order Online and Pick up in Store
Staples Advantage, the business-to-business division of Staples, Inc., today launched Print-to-Store, enabling customers to order print jobs through staplesadvantage.com and pick them up at their closest Staples store. Print-to-Store leverages Staples retail network to extend the convenience and flexibility of an omnichannel shopping experience to all Staples Advantage customers.
Available at all Staples stores that offer Copy and Print services, Print-to-Store makes it easy for employees to order print jobs from any location while providing procurement departments greater visibility into what is being printed and helping to control spending.
Print- to- Store offers telecommuters the flexibility to use their Staples Advantage accounts to submit print jobs, which can be picked up at the nearest retail location. Staples Advantage's streamlined billing means workers don't have to worry about paying in-store or submitting expenses for reimbursement.
According to a Staples Advantage survey of procurement professionals, only 28 percent of respondents said they consider their office's telecommuters when planning their budget, meaning the vast majority of telecommuters may be out of sight and out of mind.
"We are committed to making it easy for our Staples Advantage customers to shop, however and whenever they want," said Steve Bussberg, senior vice president, Staples Advantage. "Print- to- Store is a unique offering that leverages our vast network of retail locations while streamlining billing for both end-users and procurement departments. A true omnichannel offering, Print- to- Store provides convenient access to professional printing services, regardless of location."
With more than 2,000 finishing configurations available, end-users can print a wide variety of high-quality documents ranging from digital black and white, presentations and color reproductions. Print-to-Store orders are billed directly to a company's Staples Advantage account, so no personal payment information is needed, ensuring a seamless process that reduces time typically spent working through orders and payment issues.
Top benefits of the program include:
Increased employee productivity. Flexible print capabilities offer convenience for customers to get what they need, regardless of where they are. With less time spent worrying about printing needs or filling out expense reports, employees have more time to focus on their business and be more productive.
Reliability and quality control. Going through multiple iterations of printing a document can be costly and time-consuming. With Print-to-Store, all documents can be previewed before submitting, ensuring they will print exactly as they have been configured. Customers can take comfort in knowing a job will be completed accurately the first time.
Controlling spend and usage. With Print-to-Store, companies gain control and insight into retail copy and print spend. Additionally, an approval process can be set up to ensure there is no risk of misuse, so employees only print work-related documents.
