This year arvato Benelux receives no less than three COPC certificates. For arvato, this is an acknowledgement of our continuous efforts to increase the quality of the customer contacts that arvato carries out for her clients.

COPC, which stands for Customer Operations Performance Center, is an international model for customer contact centers, which can be used to increase the quality of customer contacts. It is the international standard to measure performance and quality of customer contacts.

What if electric cars, cell phones, laptops, and power tools could recharge within seconds, or renewable energy suddenly became less expensive than coal? International Automated Systems, Inc. (IAUS.PK) has agreed to terms that will give the company an exclusive license to a patented, Dynamic Voltage Controller (DVC) technology expected to make these possibilities a reality.

The DVC is the first technology capable of handling and converting a full range of variable voltage on the fly to a constant DC or AC voltage and frequency output. It can also convert a constant input voltage to a variable output.

Stylish Pocket-sized Excite Go Features Android 4.4, KitKat Starting at Just $109.99 MSRP

Toshiba's Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc., today unveiled the Excite Go™ tablet, a seven-inch Android™ 4.4-based tablet that offers a comprehensive and reliable tablet experience at a fraction of the cost, starting at just $109.99 MSRP1. With all the features needed to enjoy convenient web browsing, apps and entertainment, the Excite Go is an affordable option for people looking for an easy-to-use, highly mobile tablet.

Versatile Design With a 15.6-inch Display Offers Five Different Ways to Use It; Joins Best Buy's Blue Label Program

Toshiba's Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc., today introduced Satellite Radius™, a multimode laptop with a 360-degree "flip-and-fold" design that enables five different viewing and usage modes. Featuring a 15.6-inch diagonal Full HD touchscreen display1, built for powerful performance and shipping with Windows® 8.1, the Satellite Radius is ideal for consumers and mobile professionals looking for a big screen to multitask, create, consume and play.

Starting at $199, Encore 8-inch and 10-inch Tablets Offer Productivity, Performance and Portability in a Thinner, Lighter Design

Toshiba's Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc., today announced the Encore™ 2 line of tablets powered by Windows® 8.1. Available in 8- and 10.1-inch diagonal screen sizes1, both tablets come equipped with stunning visuals, superior sound and preloaded with apps like Xbox® Music and Video, Kindle® Reader, Skype™ and a one year subscription to Office 365™, these tablets are ready for productivity and entertainment right out of the box.

HP Vertica Dragline features enhanced technology and rich, specialized analytics

HP today announced the next release of the HP Vertica Analytics Platform—HP Vertica Dragline—providing organizations new and innovative ways to serve, explore and store more data in a faster and more cost-effective way to more users.

UK-Based Managed Security Service Provider Extends DDoS Mitigation Services Across Europe

NSFOCUS TECHNOLOGIES, INC. a global provider of distributed denial of service (DDoS) mitigation solutions and services, today announced that Protect Global, a managed DDoS mitigation service provider, has selected the NSFOCUS Anti-DDoS System (ADS) to enable the expansion of its DDoS scrubbing centers across Europe.

Huawei, a leading global information and communications technology (ICT) solutions provider, today announced the launch of eSpace Contact Center solutions for enterprise customers, which are certified for SAP® Customer Relationship Management (SAP CRM). The eSpace Contact Center empowers customers to move toward a customer contact center architecture, offering sales, marketing, and service information and insights and providing high-quality customer experiences, enhanced customer interaction, and more efficient service.

The SAP Integration and Certification Center (SAP ICC) has certified that eSpace Contact Center V2 integrates with SAP CRM and the Huawei contact center platform, providing a multi-channel access gateway to interactive channels for customers, including voice, Web, and SMS.

A centralized source of data and analytics will mitigate risk and improve response planning in the wake of natural disasters

The Department of Science and Technology (DOST) and IBM (NYSE: IBM) today unveiled a new intelligent operations center to provide a central point of command for disaster management. The new center will help the Philippine government better manage ongoing and future disaster response and recovery efforts following Typhoon Yolanda in 2013.

Standard Rack Form Factor and Tool-less Design Enables Easy Deployment and Serviceability

Super Micro Computer, Inc. (NASDAQ: SMCI), a global leader in high-performance, high-efficiency server, storage technology and green computing brings to market a new, compact, cost-effective storage solution with its new SSG-5018A-A(R/S)12L SuperStorage Server.

New programs provide big data and analytics degree seekers with skills that merge business and IT for successful data science careers

IBM (NYSE: IBM) today announced it is partnering with 28 new business schools and universities to help prepare students for the 4.4 million jobs that will be created worldwide to support big data by 2015.

SAP Unveils Cloud-Based Innovations With Marketing Performance Dashboard for CMOs and Industry-Specific Portfolios for Complete Customer Engagement

To gain advantage in today's competitive, global economy, companies need to know their customers better than ever and engage them in more personal, meaningful and industry-specific ways. And SAP AG (NYSE: SAP) is expanding its portfolio of customer relationship management (CRM) offerings to help do this. The company today announced the launch of new customer-centric industry versions of customer engagement solutions designed for insurance, utilities and retail.