QuadMed today announced the appointment of veteran healthcare executive Sue Buettner as President, succeeding Tim Dickman who is leaving the company after building a strong management team and expanding QuadMed into a nationally recognized provider of employer-sponsored healthcare solutions.
Ms. Buettner brings more than 20 years of demonstrated healthcare industry experience to her new QuadMed leadership role.
Most recently, she was a Senior Vice President of Aurora Health Care, Wisconsin's largest healthcare system. Simultaneously, Ms. Buettner served as President of Aurora Health Ventures, the for-profit division that manages Aurora's retail clinics, pharmacies, vision centers, mobile diagnostics and imaging services, and temporary staffing services. Ms. Buettner's skill set includes strategic planning; team leadership and development; process improvement and implementing best practices, especially as it relates to the patient experience; improving customer satisfaction; growing market share; and driving bottom-line business results.
"I am pleased that Sue will be joining QuadMed to continue building on its remarkable trajectory of growth and success in the marketplace," said Joel Quadracci, Chairman, President & CEO of Quad/Graphics, QuadMed's parent company. "Sue is a proven, capable leader who shares our commitment to redefining healthcare during this transformational time in the healthcare industry. She understands and supports the value of our model, which is focused on improving the quality of patient care and outcomes while reducing overall costs.
"As Sue steps in as QuadMed's President, I want to thank Tim Dickman for all he has done to grow QuadMed on a national scale, now with nearly 100 onsite, near site and shared clinic locations in multiple states," Mr. Quadracci added.
Said Ms. Buettner: "I am excited to be part of QuadMed's very bright future. QuadMed has a well-earned reputation for innovation with a solid track record of success in providing employer-sponsored healthcare solutions for employers of all sizes. I expect continued strong interest in QuadMed's solutions, especially in light of rising healthcare costs and the challenges related to implementing healthcare reform legislation."
Added outgoing QuadMed President Tim Dickman: "I am proud of what the QuadMed team has accomplished over the years I have been with the company. We have a solid management team in place that is dedicated to advancing our model of healthcare. Sue Buettner brings a wealth of talent and experience to the team, and I know she will do well leading QuadMed into the future."
About Sue Buettner
Sue Buettner has more than 20 years of experience as a healthcare executive and manager. Most recently, Ms. Buettner was a Senior Vice President at Aurora Health Care, a Wisconsin-based not-for-profit healthcare system serving communities throughout eastern Wisconsin and northern Illinois with 15 hospitals, 159 clinics and 70 pharmacies. Simultaneously, she served as President of Aurora Health Ventures, the for-profit division that manages Aurora's retail clinics, pharmacies, vision centers, mobile diagnostics and imaging services, and temporary staffing services. Among Ms. Buettner's other executive roles with Aurora Health Care were Senior Vice President of Administrative Services, Vice President of Innovation and Planning, and Vice President of Strategic Planning and Research. Ms. Buettner began her career as a Systems Analyst for the University of Wisconsin Hospital and Clinics, and later worked as Manager of Health Care Information Systems for multinational professional services firm Ernst & Young. She holds a bachelor's degree in business administration from the University of Wisconsin-Madison, and a Master's of Management, Health Services Management and Finance degree from Northwestern University's Kellogg Graduate School of Management
