Digital services for more performance in packaging production.
The globally operating diemaker Marbach, supplies packaging manufacturers of folding cartons and corrugated board packaging, with tools, as well as offering a wide range of die- cutting services. In this context, Marbach has a strong focus on digitization – in its tooling range, in its services and also in its customer support.
Jan Brunner, Sales Manager at Marbach: "Last year, we took a huge step towards the future. With our new knowledge platform Experience Hub, we created a platform for our customers from the packaging industry, a place where they can now find out about industry trends. Here, visitors can find exclusive information that will ensure greater performance in die- cutting. We have also launched our new CONNECT|M system solution, which finally makes die-cutting 4.0 a reality. In addition, our recently launched user platform not only provides a comprehensive presentation of the CONNECT|M system solution, but also offers users practical tools. Further features will follow. Our new digital services are complemented by web sessions, on-demand videos and intensive social media activities. The huge interest from our customers, as well as their feedback, proves we are on the right track. After all, even good analog customer support is no longer enough these days. Support through digital services offers unprecedented opportunities."
Marbach is constantly expanding its portfolio of digital services.